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Knowledge Management (KM) - Page 2 of 2

- 'knowing what you know and profiting from it'

 

 

     

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For instance, having great leadership and developing good organizational structure and corporate culture within the company will encourage people to participate in KM initiatives.  Processes, on the other hand, must be created based on and driven by a knowledge management framework that would allow centralized creation, capture, organization, retrieval, and reuse of information to generate value for the company. Lastly, information must not only be accessible - people must also be able to associate them with their work and apply them as knowledge to improve their output.  

         

In setting up a KM program, it is important to distinguish between 'information' and 'knowledge'.  Information is just a piece of fact or data stored somewhere.  Knowledge, on the other hand, is associating these various pieces of information with each other to create a new meaning to their existence, which when conveyed and applied creates value for the organization. The key to effective knowledge management is not really in the storage and retrieval of individual pieces of information, but in being able to create meaningful and valuable associations among them.  This is why knowledge management is not just knowing what you know, but also profiting from it.

   

Many experts believe that a complete off-the-shelf knowledge management software solution for everyone will not happen in the near future.  This is because every company differs in the way it creates and applies knowledge. Companies can use the same data storage solution, but there is no KM software just yet that can cater to every corporate goal, corporate culture, and corporate knowledge infrastructure to help management come up with something that would increase profits or market share.  To this point, genuine stock-approach KM doesn't yet exist, so companies have to set up their own internal KM solutions for now.

      

What abound in the market at present are not complete turnkey knowledge management solutions, but simply knowledge management tools.   These are nonetheless powerful collaboration tools and modules of knowledge management-enabling software that can work across platforms to facilitate the transfer of knowledge, create a better and more efficient working environment, and ultimately help the company succeed.  These include components for document management (DM), digital asset management (DAM), content management (CM), web content management (WCM), records management (RM),  business process management (BPM), customer relationship management (CRM), etc.

   

Still, the quest for better and better knowledge management solutions goes on. New technologies involving electronic meetings, chat-enabled collaborations, and portal infrastructures that mediate people interactions and amass knowledge from them are just a few examples of what have been developed, and are still being developed, for this purpose.  Innovations in the field of knowledge management will certainly continue, especially since in this day and age, knowledge is power

       

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See Also:   Learning Organization Supply Chain Mgt. Game Theory CRMTQM Kaizen Knowledge Management

 

 

      

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