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For instance,
having great leadership and developing good organizational structure and
corporate culture within the company will encourage people to
participate in KM initiatives. Processes, on the other hand, must
be created based on and driven by a
knowledge
management framework
that would allow centralized creation, capture, organization, retrieval,
and reuse of information to generate value for the company. Lastly,
information must not only be accessible - people must also be able to
associate them with their work and apply them as knowledge to improve
their output.
Many experts
believe that a complete
off-the-shelf
knowledge management software solution for everyone will
not
happen in the near future. This is because every company differs
in the way it creates and applies knowledge. Companies can use the same
data storage solution, but there is no KM software just yet that can
cater to every corporate goal, corporate culture, and corporate
knowledge infrastructure to help management come up with something that
would increase profits or market share. To this point, genuine
stock-approach KM doesn't yet exist, so companies have to set up their
own internal KM solutions for now.
What abound
in the market at present are not complete turnkey knowledge management
solutions, but simply
knowledge management tools. These are
nonetheless powerful collaboration tools and modules of knowledge
management-enabling software that can work across platforms to
facilitate the transfer of knowledge, create a better and more efficient
working environment, and ultimately help the company succeed.
These include components for document management (DM), digital asset
management (DAM), content management (CM), web content management (WCM),
records management (RM), business process management (BPM),
customer relationship management (CRM), etc.
Still, the
quest for better and better knowledge management solutions goes on. New
technologies involving electronic meetings, chat-enabled collaborations,
and portal infrastructures that mediate people interactions and amass
knowledge from them are just a few examples of what have been developed,
and are still being developed, for this purpose. Innovations in
the field of knowledge management will certainly continue, especially
since in this day and age,
knowledge is power.
See Also:
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