The Three Factors Of Leadership Motivation
by
Brent Filson
Leaders do nothing more important than get results. But you can't get
results by yourself. You need others to help you do it. And the best way
to have other people get results is not by ordering them but motivating
them. Yet many leaders fail to motivate people to achieve results
because those leaders misconstrue the concept and applications of
motivation.
To understand motivation and apply it daily, let's understand its three
critical factors. Know these factors and put them into action to greatly
enhance your abilities to lead for results.
1.
MOTIVATION IS PHYSICAL ACTION.
"Motivation"
has common roots with "motor," "momentum," "motion," "mobile," etc. —
all words that denote movement, physical action. An essential feature of
motivation is physical action. Motivation isn't about what people think
or feel but what they physically do. When motivating people to get
results, challenge them to take those actions that will realize those
results.
I counsel leaders who must motivate individuals and teams to get results
not to deliver presentations but "leadership talks." Presentations
communicate information.. But when you want to motivate people, you must
do more than simply communicate information. You must have them believe
in you and take action to follow you. A key outcome of every leadership
talk must be physical action, physical action that leads to results.
For instance, I worked with the newly-appointed director of a large
marketing department who wanted the department to achieve sizable
increases in the results. However, the employees were a demoralized
bunch who had been clocking tons of overtime under her predecessor and
were feeling angry that their efforts were not being recognized by
senior management.
She could have tried to order them to get the increased results. Many
leaders do that. But order-leadership founders in today's highly
competitive, rapidly changing markets. Organizations are far more
competitive when their employees instead of being ordered to go from
point A to point B want to go from point A to point B. So I suggested
that she take a first step in getting the employees to increase results
by motivating those employees to want to increase results. They would
"want to" when they began to believe in her leadership. And the first
step in enlisting that belief was for her to give a number of leadership
talks to the employees.
One of her first talks that she planned was to the department employees
in the company's auditorium.
She told me, "I want them to know that I appreciate the work they are
doing and that I believe that they can get the results I'm asking of
them. I want them to feel good about themselves."
"Believing is not enough," I said. "Feeling good is not enough.
Motivation must take place. Physical action must take place. Don't give
the talk until you know what precise action you are going to have
happen."
She got the idea of having the CEO come into the room after the talk,
shake each employee's hand, and tell each how much he appreciated their
hard work — physical action. She didn't stop there. After the CEO left,
she challenged each employee to write down on a piece of paper three
specific things that they needed from her to help them get the increases
in results and then hand those pieces of paper to her personally —
physical action.
Mind you, that leadership talk wasn't magic dust sprinkled on the
employees to instantly motivate them. (To turn the department around so
that it began achieving sizable increases in results, she had to give
many leadership talks in the weeks and months ahead.) But it was a
beginning. Most importantly, it was the right beginning.
2.
MOTIVATION IS DRIVEN BY EMOTION.
Emotion and
motion come from the same Latin root meaning "to move". When you want to
move people to take action, engage their emotions. An act of motivation
is an act of emotion. In any strategic management endeavor, you must
make sure that the people have a strong emotional commitment to
realizing it.
When I explained this to the chief marketing officer of a worldwide
services company, he said, "Now I know why we're not growing! We senior
leaders developed our marketing strategy in a bunker! He showed me his
"strategy" document. It was some 40 pages long, single-spaced. The
points it made were logical, consistent, and comprehensive. It made
perfect sense. That was the trouble. It made perfect, intellectual sense
to the senior leaders. But it did not make experiential sense to middle
management who had to carry it out. They had about as much in-put into
the strategy as the window washers at corporate headquarters. So they
sabotaged it in many innovative ways. Only when the middle managers were
motivated — were emotionally committed to carrying out the strategy —
did that strategy have a real chance to succeed.
3.
MOTIVATION IS NOT WHAT WE DO TO OTHERS. IT'S WHAT OTHERS DO TO
THEMSELVES.
The English
language does not accurately depict the psychological truth of
motivation. The truth is that we cannot motivate anybody to do anything.
The people we want to motivate can only motivate themselves. The
motivator and the motivatee are always the same person. We as leaders
communicate, they motivate. So our "motivating" others to get results
really entails our creating an environment in which they motivate
themselves to get those results.
For example: a commercial division leader almost faced a mutiny on his
staff when in a planning session, he put next year's goals, numbers much
higher than the previous year's, on the overhead. The staff all but had
to be scrapped off the ceiling after they went ballistic. "We busted our
tails to get these numbers last year. Now you want us to get much higher
numbers? No way!"
He told me. "We can hit those numbers. I just have to get people
motivated!"
I gave him my "motivator-and-motivatee-are-the-same-person!" pitch. I
suggested that he create an environment in which they could motivate
themselves. So he had them assess what activities got results and what
didn't. They discovered that they spent more than 60 percent of their
time on work that had nothing to do with getting results. He then had
them develop a plan to eliminate the unnecessary work. Put in charge of
their own destiny, they got motivated! They developed a great plan and
started to get great results.
Over the long run, your career success does not depend on what schools
you went to and what degrees you have. That success depends instead on
your ability to motivate individuals and teams to get results.
Motivation is like a high voltage cable lying at your feet. Use it the
wrong way, and you'll get a serious shock. But apply motivation the
right way by understanding and using the three factors, plug the cable
in, as it were, and it will serve you well in many powerful ways
throughout your career.
=======================
The author of
23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE
GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS.
Sign up for his free leadership ezine and get a free guide, "49 Ways To
Turn Action Into Results," at
www.actionleadership.com
Article Source:
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